Responsible Gaming

Gaming Should Be Entertainment

At Bistro Chez Dominique, we believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling with a responsible mindset and set limits that work for your budget and lifestyle.

Remember: the house always has an edge. Only gamble with money you can afford to lose, and never use gaming as an alternative to employment or financial security.

Age Verification

In Australia, you must be at least 18 years of age to participate in online casino gaming. We are committed to preventing underage gambling and strictly verify the age of all players before allowing access to our gaming services.

If you are under 18, or if you know of a minor accessing gaming sites, please seek support from the appropriate authorities or contact Gambling Help Online.

Warning Signs of Problem Gambling

If you or someone you know exhibits any of the following signs, it may indicate a gambling problem. Please seek help immediately:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Concealing your gaming activities from family or friends
• Loss of Control: Unable to stick to set limits or stop when you planned to
• Increased Time/Money: Gambling for longer periods or with larger amounts than intended
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Financial Strain: Borrowing money or going into debt to fund gambling
• Mood Changes: Becoming irritable, anxious, or depressed when not gambling
• Risky Behavior: Gambling with money meant for essential expenses (rent, bills, food)
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Tolerance: Needing to gamble with larger amounts to achieve the same excitement

Self-Help Tools & Player Protections

We provide the following tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a session or over a set timeframe
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from accessing your account for a period of your choosing (temporary or permanent)
• Session Time Limits: Set automatic logoff after a specified duration
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

To use any of these tools, contact our customer support team or adjust your account settings in your player dashboard.

Support Organizations & Resources

If you're struggling with gambling or need someone to talk to, help is available. The following organizations provide free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential support and counseling for people affected by problem gambling
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support for mental health and emotional distress

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Support, advice, and practical help for problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Free, confidential national self-exclusion scheme
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources on gambling harm reduction
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  Help for gambling problems and treatment referrals

Take Action Today

If you believe you have a gambling problem, please seek help immediately. There is no shame in asking for support—many people have successfully recovered from problem gambling with the right assistance.

Don't wait until the problem becomes worse. Reach out to one of the organizations listed above, speak with a trusted friend or family member, or contact our customer support team to discuss self-exclusion options.

Your wellbeing is our priority. Gamble responsibly, and remember—help is always available.